From first call to a real order, in one pipeline

TON CRM tracks leads, deals and follow-ups, sends GST-ready quotations, and turns an accepted quote into a real order on the network, so sales and operations work from the same record.

What TON CRM fixes

Leads live in notebooks and WhatsApp chats. Every lead and deal in one pipeline with owner, stage and next step.
Quotes made in Excel, with tax mistakes. Quotations with your products, prices and GST, numbered properly.
A won deal re-typed as an order by someone else. An accepted quotation becomes the order, with no re-keying.

A pipeline you can see at a glance

Drag deals across your stages, see value by stage and know what needs attention today.

Custom stages and colours
Win, loss and lost reasons
Owner-based visibility for reps

Every deal, every follow-up

Deals carry the customer, value, expected close date and the full history of calls, visits and tasks.

Activities and tasks with due dates
Leads converted to deals
Reports on sources and win rate

Quotations that become orders

Quote from your catalogue with GST. When the customer accepts, it becomes a real order they confirm on TON.

GST-ready quotation PDFs
Approvals for discounts
One click from quote to order

Works with your other TON apps

TON Sell: Accepted quotations become orders in TON Sell.
TON Books: Quotations are numbered and taxed like Books estimates.
TON Market: Enquiries from your TON Market store become leads.

Who it is for

Sales teams selling to businesses, Manufacturers appointing distributors, Owners who want to see the pipeline.

Pricing

A free CRM plan comes with your TON account.

Frequently asked questions

Can a quotation become an order automatically?

Yes. An accepted quotation for a customer on TON becomes a network order, which the customer confirms.

Can reps see only their own leads?

Yes. Record visibility can be set per role so reps see their own deals while managers see everything.

Do quotations include GST?

Yes. Products carry HSN and GST rates, and quotations calculate tax the same way invoices do.

Where do new leads come from?

Add them by hand, import them, or receive them from enquiries on your TON Market store.